We were approached by a company offering day cruises on the Solent for parties and sightseeing trips. They have a number of vessels and take bookings for individuals and the whole boat. They ran their business using a custom built … Read more
Our client is a large waste processing and recycling business that receives thousands of tonnes of waste a day. They have to comply with numerous Environmental Agency rules and regulations as well as provide evidence of the movement and processing … Read more
Overview The client has taken on a large country estate, many miles from the nearest town, and intends to convert it into a private school with adjoining nursery and outdoor activities centre. Their requirements include installing broadband internet, an internal … Read more
Open Sauce Systems are well-qualified in building business systems from the ground up. Typically, these begin life as a CRM or ERM but through customisation and enhancement become the fabric of the organisation. Managing data is key to business success … Read more
There was a time when information systems and communications were seen as separate disciplines. Open Sauce Systems specialise in delivering the benefits of integrating voice communications with existing information systems. Examples include Customer Relationship Management (CRM) systems – staff receive … Read more
A client spent a considerable proportion of time making calls to an overseas customer. The client had tried a number of calling schemes but remained uncomfortable with the cost. Open Sauce Systems set up an IP network such that calls … Read more
As part of an efficiency drive, a client had embraced the “work from home” culture but was dismayed at the resulting costs of voice calls to and from his staff who were based away from the office. These included staff … Read more
A client had previously negotiated a significant amount of free (paid for) minutes with its mobile telephone services provider. Open Sauce Systems examined the call logging records and demonstrated that headquarters staff tended to make calls to field staff using … Read more